Delivery and Return

Thanks for shopping at Mone Planner.

  • Orders received after 1:00 p.m. EST (Eastern Standard Time) are shipped out on the following business day excluding holidays and weekends.
  • Orders placed on Friday after 1:00 p.m. EST are shipped out the following Monday.
  • You will be notified of your shipping status via email
  • This is why it is important to provide us with an email address when checking out.
  • Item will require a direct signature upon delivery.
Please see our cancellations, returns and refunds policies outlined below.

If you need to change or cancel your order for any reason please call us immediately at ‪(754) 300-6721‬.
  • Once the order has a tracking number, the order cannot be cancelled.
  • Orders cannot be canceled via email, chat or ticket.
Mone Planner will accept returns on product within 30 calendar days from the date of purchase if the product:
  • Never used
  • All contents are in their original condition: the pages are not written on, not torn, and the cover is not damaged.
Mone Planner will not accept returns on any used items.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item MUST be unopened and in the original packaging. When sending an return back to our facility be sure to notate the order number on the return label or on a note included in the box.

A 20% returns processing fee along with shipping charge will be subtracted from the original cost and a refund for the difference will be issued.

If you need to return an item, please call us ‪(754) 300-6721 or email us We'll notify you via e-mail of your refund once we've received and processed the returned item.

****Please note that if you are returning an item you must provide your order number.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 5-7 business days, depending on your card issuer's policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of shipping will be deducted from your refund.